I'd like a refund. What is your policy?

Admission Tickets and Season Passes to Splash Kingdom are non-refundable.

All Season Passes and Admission Tickets expire at the end of the season for which they were purchased/issued. Splash Kingdom is not responsible for any lost or stolen Season Passes or Admission Tickets.

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• I'm not swimming. Do I still need a ticket?

  Splash Kingdom is a participation facility. All guests wishing to enter the park must have a ticket. Tickets can be purchased online or at the park. So go ahead, bring your swimsuit and join in on the fun!

• I've never been. Can I pay with a card? What about a check?

  Splash Kingdom accepts cash, debit cards, MasterCard, Visa, and Discover. We do not accept personal checks but will accept corporate and church checks for groups. Splash Kingdom is a participatory park and therefore we do not offer a discount for ...

• What days are Twilight Admission, how long does it last, and what is the cost?

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• I bought tickets for today but can't come. Can I use them for another day?

  Yes! Simply take your pre-purchased ticket to the ticket window upon your arrival. They will be happy to assist you with this process. Other related articles: I'd like a refund. What is your policy? I'm not swimming. Do I still need a ticket? What if ...

• Do I need to print my tickets?

  No, you do not need to print your tickets. When you open your email receipt, click ‘print link’, and have it open or take a screenshot when you come to the park. We will be able to scan your ticket off of your mobile device. Other related articles: I ...