I bought tickets for today but can't come. Can I use them for another day?
Yes! Simply take your pre-purchased ticket to the ticket window upon your arrival. They will be happy to assist you with this process.
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Do I need to print my tickets?
No, you do not need to print your tickets. When you open your email receipt, click ‘print link’, and have it open or take a screenshot when you come to the park. We will be able to scan your ticket off of your mobile device. Other related articles: I ...
What if you close due to the weather or other unforeseen events?
In the event that the park closes due to uncontrollable circumstances more than 2 hours prior to the scheduled closing time, your ticket will be reactivated and valid for use anytime during the current season. Other related articles: I bought ...
How can I redeem the coupons that came with my season pass? Can they be used more than once?
Your season pass is loaded with great, extra discounts. All coupons/perks of season passes (excluding food/beverage discount) must be redeemed at ticket window. The Free Cup & bucket Combo included in the Gold Season Pass must be picked up at your ...
How can I find discounts?
It is easy to get the best prices! Our Choose-a-Day Tickets allow you to purchase General Admission Tickets at a discounted rate when you purchase in advance. You can also subscribe to "Club Smiley" to be the first to know of any special sales and ...
How much extra is it if we want to stay all day after Toddler Time?
It is an additional $10 (plus tax) per person to stay all day after Toddler Time. Other related articles: What days are Toddler Time, how long does it last, and what is the cost? Am I allowed to bring a snack inside the park for my toddler? My child ...