How can I redeem the coupons that came with my season pass? Can they be used more than once?
Your season pass is loaded with great, extra discounts. All coupons/perks of season passes (excluding food/beverage discount) must be redeemed at ticket window. The Free Cup & bucket Combo included in the Gold Season Pass must be picked up at your home park and cannot be claimed at any other park location.
Simply scan your season pass when purchasing items and ask the attendant to utilize one of your coupons if you choose.
Each coupon loaded on your pass will be able to be used one time.
To compare benefits between season passes, click this link
and scroll down to "Season Pass Information".
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How can I find discounts?
It is easy to get the best prices! Our Choose-a-Day Tickets allow you to purchase General Admission Tickets at a discounted rate when you purchase in advance. You can also subscribe to "Club Smiley" to be the first to know of any special sales and ...
What are the differences between each Season Pass? (Blue, Silver, Gold)
For season pass information or to purchase a season pass, please visit this page on our website. The differences between each season pass are listed below: Gold Season Pass Admission to all FIVE Splash Kingdom Locations for Passholder and a Guest. 2 ...
Do I need to print my tickets?
No, you do not need to print your tickets. When you open your email receipt, click ‘print link’, and have it open or take a screenshot when you come to the park. We will be able to scan your ticket off of your mobile device. Other related articles: I ...
I purchased a Season Pass, do I need to do anything to activate it?
Yes, when you visit your home park for the first time in the current season, you will show the barcode in your confirmation email and we will take your photo and name then create your season pass card for you. After that, your season pass will be ...
I bought tickets for today but can't come. Can I use them for another day?
Yes! Simply take your pre-purchased ticket to the ticket window upon your arrival. They will be happy to assist you with this process. Other related articles: I'd like a refund. What is your policy? I'm not swimming. Do I still need a ticket? What if ...